Category Social Media

CyberBully Legislation is a Bad Idea

OK. I know that you are reading this headline and saying “What!?! Has he lost his mind!?!” I suppose I should clarify.

I think that applying consequence to those who Cyber-Bully, especially those who are relentless and unrepentant in their efforts to bully people online, is a good idea. What I don’t agree with is how governments approach the Cyber-Bullying issue. Looking at the recent Legislation put forward in Nova Scotia and the plans that the Canadian Federal Government has announced that they are moving forward with, I am concerned that they are focused on punishment being the answer, rather than addressing the need for education and better monitoring.

Nova Scotia’s Legislation

Following the death of Rehtaeh Parsons, earlier this ...

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When Personal Posts Get You Fired

This recent news article really bothered me.

Three Toronto Firefighters Fired over Tweets

OK. I get that the tweets were juvenile, sexist and knuckle-dragging Neanderthal like. I expect that if any of these guys were married, they would be getting an earful from their wives. But, here is the question I pose to you; if you did not know these guys personally and you were to run into them on the street, would you know who they were?

This is my point. You wouldn’t. You wouldn’t say “hey! Those are the guys that represent the Toronto Fire Department! They’re sexist!” You wouldn’t turn them away, if your house was on fire, because they posted comments on their personal Twitter account, that offended you...

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London Drugs Does It Right

How often do you see a sale made via Social Media? How often do see great customer service via Social Media? How often do you see BOTH, for the same transaction? Probably not as often as the first two, which is why I was so impressed with my recent experience with London Drugs.

So, here is the scenario. I am looking for a new back-up drive and decide that it might be time to add yet another piece of Apple tech to my network. I start looking for a good price on a 2Tb Apple Time Capsule and stumble across a great deal at London Drugs. Being the Social Media geek that I am, I tweet out “@LDCampbellriver $199 for an Apple Time Capsule!?! I am SOOO getting one! #campbellriver”. Now, there is a method to my madness...

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The Social Media Awesome of the National Aquarium

This week I was interviewing Nabila Chami, the Social Media and PR Coordinator for the National Aquarium in Baltimore, Maryland. I was getting additional feedback on the new Nestivity feature called TweetChat, which the National Aquarium had recently used as part of their promotion for the opening of their new shark exhibit. What I got was so much more. What I got was the story of how a non-profit organization has started to use Social Media to expand their reach in education and customer service.

Jumping into the Deep End

The story of the National Aquariums Social Media presence actually goes back to February 2009, when they, like many other nationally known corporations and organizations started to add Social Media into their market...

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How to Avoid Social Media Disaster

A recent survey says that 29% of young adults, aged 18 to 34, have regrets about things that they have posted to Social Media. Another survey states that 82% of young adults, in the same age group, have removed a post on Social Media, for fear that it would affect their employment. We’ve certainly seen our share of businesses that make horrible choices about what they post to Social Media. The numbers and stories change, as you surf the Internet, but the problem is the same; people often don’t think, before they post.

Why?

Simple. It’s easy...

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Clean Up Your Online Life.

Since being on CKNW’s The Simi Sara Show, this past week, I have been flooded with examples of how kids and young adults continue to post material, on their Social Media accounts, that can jeopardize their employment. This one was shared by a The Bob Rivers Show on 95.7 KJR , as yet another example of young employees making BAD choices when it comes to posting picture to the internet, that they think is fun.

More and more employers are paying attention to what is happening on Social Media, right from the time they are interviewing an employee and throughout the time the employee is with them. Regardless of how many examples are presented, however, people (not always just teens and young adults) still cannot seem to connect the dots...

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Teens, Young Adults and Social Media

This week I was a guest on CKNW’s The Simi Sara Show, talking about Social Media and the effects it has on the employable futures of teens and young adults. The conversation covered a lot of varying aspects, but the gist of it was this: kids have no filters and it is up to the parents to guide them through Social Media as much as they guide theme through everything else a the grow up. Not an easy task, given that teens and young adults are notorious for not listening to their parents advice and will continue to do things that most of us parents would consider reckless.

After the show, I returned to the campsite, where my family and I were enjoying the great weather by the ocean...

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You Get to Cry Wolf Once

We all know the story of the boy who cried wolf too many times. He did it for attention and when the real wolf showed up, no one would listen.

Social Media has it’s own version of the story now, only you substitute “boy” with “brand” and “wolf” with “hacker”. There seems to be a move by attention starved brand marketers to cry “We’ve been hacked” when, in fact, it is they that are the hackers.

Following the Hack Pack

Earlier this year, Burger Kings Twitter account was hacked and branded up to look like McDonalds. While the company tried to figure out a way to deal with the issue and find out how it happened, they started to gain more followers (over 30,000 before the account was suspended)...

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Attention Parents! You Need to Look and Listen!

During my presentation on Cyber Bullying at Social Media Camp, I introduced a number people in the audience to Ask.fm, a website that has become very popular with youth. When you look at the site, you can see that pretty well all of the profile pictures, right on the main page, are very young. While the site makes itself seem of very innocent and secure, it is far from it. In a excellent article posted by Shelly Kramer, explains how this new environment is a nightmare for parents, as kids openly share a wide variety of details about their lives in a site that anyone can access.

Screen Shot 2013-07-08 at 8.19.27 PM

As Kramer points out, not only is Ask.fm a haven for sexual predators and pedophiles, it is ripe for Cyber-Bullying. I became aware of Ask...

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Politicians Can Learn from Mayor Nenshi

When Naheed Nenshi ran for Mayor of Calgary, many never thought he had a chance. Not well known beyond his academic work and civic politics editorials, no “real” political experience and a failed bid to win a seat on the Calgary City Council in the 2007 election. When he did run for the seat, however, he put a huge effort into running a campaign that leveraged the reach of Facebook and Twitter, as a means of engaging the voters. The key word here is “engaging”. Unlike his opponents, or most politicians, his streams were not filled with push messages, but rather genuine Q & A, as he reached out to the people of the City to truly grasp what their concerns were and share his solutions.

His conversations were genuine, his humour and intel...

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